Terms & Conditions

Yatra Ninja is a platform and service to connect like-minded travelers. The Services are accessible at www.yatraninja.com (Site).
By using the Site or Services, you agree to comply with these Terms and Conditions and to be legally bound by them and by our Data Protection policy (collectively referred as Terms), Any use of the Site is governed by the Terms.

Eligibility

Yatra Ninja aims at connecting adults over 18 years old any use of the Site by anyone under 18 is expressly prohibited. By using the Site or Services you expressly warrant that you are an adult over 18 years old.

No Warranty

Yatra Ninja does not warranty any Listing. You understand that the pictures on the Site are for information only and in the responsibility of travelers and companions.
You acknowledge that in case you would seek any legal remedy for actions or omissions of travelers and companions, or any third parties, you will not claim any liability against Yatra Ninja.

How Yatra Ninja works

Travelers and companions can register with Yatra Ninja for free to post travelers and companions request which describes the type of help needed (a “Request”)
When a member is registered, they are able to connect with other travelers and companions through the Site.
Although request can be viewed with registering at Yatra Ninja. Members must create an account to be able to contact each other.
Create a profile, upload photos, read feedback, leave feedback;
Contact travelers and companions;
Be contacted by travelers and companions;
Contact other travelers and companions;
Leave feedback for travelers and companions
Verify identity using a Facebook, Instagram, Twitter, Google or other signup means.
As stated above, Yatra Ninja is not a party to any agreement between travelers and companions, neither is Yatra Ninja a travel agency, organized exchange program, an agent or an insurer.

Registration and Obligations

When registering as a travelers or a companions, you agree and confirm that:
You are responsible for your own account security and you will not share your account details with any other person;
You will use your real name, address and contact details;
All other information you provide will be accurate and true;
As a registered traveler or a companion, you acknowledge that:
You are using Yatra Ninja entirely at your own risk and we expressly exclude all liability for any loss or damage you, your family, your reputation, or your property may suffer as a result of using Yatra Ninja.
Yatra Ninja do not screen the identity of any travelers or companions and you are solely responsible for ensuring that any person you accept is who they say they are.

You are solely responsible for complying with the relevant rules and laws in your jurisdiction (if any) especially with regard to tax, insurance and visas.

You will keep your traveler or companion request up to date, and if no longer valid or required, promptly update it or remove it from the Site.
You warrant that it is your own photo and our use of the photo will not infringe the rights of any other person.
As stated above, you acknowledge that Yatra Ninja is not set up to provide or replace local employment opportunities. It is your responsibility to define and comply with this. Yatra Ninja will remove or edit your Listing if we believe (in our sole discretion) that it infringes or violates another person’s rights or any laws in any country.

Yatra Ninja Registration and Obligations

You acknowledge that:
Yatra Ninja is a platform and service for contact. Your suitability will depend on the profile you write. We are not an agency and we do not guarantee that you will find a suitable traveler.
Though we actively encourage it we cannot guarantee that any traveler you contact after registering will respond to your query or be available at any particular time or on any particular dates.
Once registered, members will also be able view your profile and to contact you if interested;

We do not screen the identity of any Members and you are solely responsible for ensuring that any person you accept is who they say they are;
You are fully responsible for investigating whether your chosen Members and the opportunities they are offering are suitable for you and your needs;
You are using Yatra Ninja entirely at your own risk and we expressly exclude all liability for any loss or damage you, your family, your reputation, your business or your property may suffer as a result of using Yatra Ninja;
You are solely responsible for complying with the relevant rules and laws in your jurisdiction (if any) especially with regard to your visas.

Yatra Ninja reserves the right to remove and terminate any account without warning. You must be tolerant to ways of living and be sympathetic with any rules set by the Members.

Members and Yatra Ninjas conduct

By using the Site and Service you agree that you are solely responsible for compliance with any law, rule, regulation, that may apply to your relationship with any Members, Yatra Ninjas or any third party. You acknowledge that you will not:
Violate these Terms, any law or regulation, or any order of a court
Use the Site or Services for illegal purpose, especially to breach violate Yatra Ninja Data Protection policy or Terms;
Use the Site or Services for commercial purpose or other purpose that would violate the Terms or any law;
Imply in any way any partnership between Yatra Ninja and you or any endorsement or affiliation with Yatra Ninja;
Harm in any way Yatra Ninja’s reputation, brand or image including through unauthorized use of the Site or Services, infringement of Yatra Ninja’s intellectual property rights, passing off, registration and/or use of Yatra Ninja domain names, trademarks or logos or any other identifier that would create a confusion with Yatra Ninja or imply a connection with Yatra Ninja;
Harass any Members or collect or store any personal data about them other than for purposes of the Service or engage in any abusive behavior;
Register for more than one Yatra Ninjas or Members account or register for a Yatra Ninja Account on behalf of an individual other than yourself, or falsify or misrepresent yourself;
Recruit or solicit any Members to join third-party services or websites that are competitive to Yatra Ninja, without Yatra Ninja's prior written approval;
Send the same text to multiple members via the messaging system. This is considered spam. There are automated filters which can detect if these types of message are being sent which can lead to messaging being suspended on any account where this is detected;
Use any software or devices to access in any way any authorized web pages on the Site or attempt to harm, decipher, decompile any of the softwares used to provide the Site or Services;
Damage the Site or Services, including, through the use of viruses, Trojan horses, forged routing or electronic mail address information or similar methods or technology;
Collect or retrieve data from our Site to compile, directly or indirectly, a collection, database, directory, or otherwise
Encourage, promote or assist any third party in doing any of the foregoing.
Yatra Ninja reserves the right, without prior notice and at any time, (i) to remove or disable access to the Site or Services at its sole discretion, in case of violation of the Terms; (ii) to investigate and prosecute any violation of the Terms (iii) to disclose any of your information if required to do so by law.

Misconduct

If you feel someone is violating the Terms and acting inappropriately, you should immediately report such person to the appropriate authorities and then to Yatra Ninja contact@yatraninja.com

If an account has been removed, terminated it is not possible to set up a second account.

Safety

You acknowledge that you have read and understood our Site safety guidelines and that Yatra Ninja is not, in any way, responsible for guaranteeing the safety of any Members, or any person associated with either of them.

Privacy

By using the Site and Service you agree that Yatra Ninja's Data Protection policy governs Yatra Ninja's collection and use of your personal data and information.

The Data Protection maybe updated by Yatra Ninja from time to time.

Miscellaneous

You agree to indemnify Yatra Ninja against any claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and legal fees) arising out of or in connection with your use of Yatra Ninja.

Yatra Ninja may contain links or references to third party websites. Any such links are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any link or reference to any third party website does not mean that we endorse that website, product or service.

Yatra Ninja strives to provide full access, to variable list of Members. However we cannot guarantee or refund under any circumstances once fee payment has been collected.

Yatra Ninja may retract or change their services at any time without notice or refund.

You acknowledge that Yatra Ninja is a service to enable contact and does not act as an agent or is party to any exchange you organize.

We may modify the Terms from time to time. You agree to be bound by any changes made by us. It is your responsibility to check the Terms from time to time to verify such changes.

These terms are governed by US law and any disputes which might arise between you and us in relation to Yatra Ninja will be heard in the exclusive jurisdiction of the US courts, unless we both agree otherwise.

Data protection and Privacy Policy: -

we consider the privacy of our visitors to be extremely important.
This Data and Privacy Policy (Privacy Policy) governs the manner in which Yatra Ninja collects, uses, maintains and discloses information collected from users (known as "Users") of our website and mobile site (collectively known as "Sites"). This Privacy Policy applies to the Sites and all products and services offered by Yatra Ninja.
This Privacy Policy applies to your Personal Data when you visit the Sites or use our Services and does not apply to other online websites or services which we do not own including externals links/Websites of other users of the Sites.
You can visit our Site without disclosing any personal identifiable information about you.

Personal data

Yatra Ninja collects information/Personal Data about you when you register for an account, provide information on your profile, add photos, update your profile, ask for customer support or subscribe to the newsletter.
When you register to use our Services by creating an Account, we will collect Personal Data as necessary to offer and fulfil the Services.
Depending on the Services, Users may be asked for, as appropriate, name, email address, mailing address, telephone numbers, birth date, gender, photos, username, personal website URL, descriptions of your place, travel plans, Facebook details, other social media account details and other details/ Identification information you choose to make available to establish an Account. All members signing up for an account with Yatra Ninja must provide their full name as it appears on their passport or official identification. We may require you to provide us with additional Personal Data as you use our Services. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, but this may prevent them from engaging in certain activities related to the Sites. We may collect additional information from or about you when you communicate with us, contact our customer support teams via email. We use your email address to confirm your opening of an Account, to send you a Welcome email, a gentle reminder to complete the registration process and other important notices regarding your Account. Generally, users cannot opt out of these communications, but they will be primarily informational in nature and integral to the use of our Services rather than promotional. Our contact We communicate with you via email to provide the Services. contact@yatraninja.com Why Do We Retain Personal Data? We retain Personal Data for the least amount of time necessary to fulfill our legal or regulatory obligations and for our business purposes. We may retain Personal Data for longer periods than required by law if it is in our legitimate business interests and not prohibited by law. If your Account is closed, we reserve our ability to retain and access the data for our legitimate business interests or so long as required to comply with applicable laws. We will continue to use and disclose such Personal data in accordance with this Privacy Policy. Non-personal identification information We may collect non-personal identification information about Users devices whenever they interact with our Sites. Such information may include hardware model, operating system version, unique device identifiers, mobile network information and how User devices interact with our Sites. Information about User location may be collected each time you access or use our Sites when you allow this information to be collected. Location-based services can be controlled by altering the settings of your Internet browser or mobile device. However, this may mean that certain parts of our Sites will not operate properly. Like many other websites, Yatra Ninja makes use of log files. The information inside log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp and referring/exit pages. This information is used to administer the Sites, track User movement around the Sites, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Yatra Ninja uses web browser cookies to enhance User experience, to store information about User preferences, to record User-specific information on which pages Users access, for User's Members lists and to understand usage. Many web browsers are set to accept cookies by default. You can choose to set your browser to not allow browser cookies, however doing so may cause parts of our Sites to not operate properly.

How we use collected information

Yatra Ninja may collect and utilize Users personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize User experience: We may use anonymous or aggregated information to understand how Users as a group utilize the services and resources provided on our Sites.
  • To manage risk, resolve disputes, and troubleshoot problems
  • To improve our Sites: We may use feedback you provide to improve our products and services.
  • To protect the safety of Yatra Ninja Users and confirm Users identities. To keep the site safe and to mediate disputes we are able to monitor messages sent through our system, but we do not routinely monitor messages. We do apply certain automated filters to prevent abuse of our system. Messages are never shared to third parties.

How we process the information

We may process your Personal Data for the following reasons
To operate the Site and provide the Services, including to:

  • Authenticate your access to an Account
  • Communicate with you about your Account, the Site, the Services
  • To manage our business needs, such as monitoring, analyzing, and improving the Services and the Sites’ performance and functionality.
  • To manage risk and protect the Site and the Services from fraud and misuse by verifying your identity, and helping to detect and prevent fraud and abuse of the Site and Services.
  • To comply with our obligations and to enforce the terms of our Site and Services, including to comply with all applicable laws and regulations.

For our legitimate interests, including to:

  • Enforce the terms of our Site and Services.
  • Manage our everyday business needs, such as monitoring, analyzing; obtain aggregated statistical data about how, when, and why Users visit our Site and use our Services.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, and data stored on our Sites.
Sensitive and private data exchange between the Sites and their Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent users personal identification information to others. We may share information with search engines so that the content you provide in feedback can be indexed.
We may use information about you to safeguard the security of our Sites, to protect Yatra Ninja and our Users or the public from illegal activities or harm. Also, if we are of the opinion that disclosure is reasonably necessary to adhere to any regulation, legal process, applicable law or requests originating from governments and to administer.
We may disclose information about you, your account in the event we undergo re-organization or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to the re-organized entity or third party for the purposes and subject to the terms of this Privacy Policy.
If you choose to pay for the Services by credit card, your credit card details are not stored on our servers.
We may share information about you with other parties for business purposes or as permitted or required by law, including:

  • If we are required to do so to comply with a law, legal process or regulations.
  • To law enforcement authorities or other government officials, or other third parties pursuant to a subpoena, a court order or other legal process or requirements.
  • If we believe, in our sole discretion, that the disclosure of Personal Data is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
  • In case of payment disputes, claims, chargebacks we may be required to disclose information about you as requested to do so by payment providers and other authorities or parties.
  • To help assess and manage risk and prevent fraud against us, our Users and fraud involving our Site or use of our Services to parties that we plan to merge with or be acquired by; and to support our audit, compliance, and corporate governance functions.

Choices Relating to Our Use of Your Personal Data

Finding and connecting with others. If available, you may manage your preferences for finding and connecting with others from your account.

Choices Relating to Cookies

You may have options available to you to manage your cookies preferences. For example, your browser or internet device may allow you delete, disable, or block certain cookies and other tracking technologies. You may choose to enable these options, but doing so may prevent you from using many of the core features and functions available on a Service or Site.
You may have an option regarding the use of cookies and other tracking technologies when you use a Service or visit parts of a Site. For example, you may be asked if you want the Service or Site to "remember" certain things about you, and we will use cookies and other tracking technologies to the extent that you permit them.

Choices Relating to Your Registration and Account Information

If you have an Account, you can review your Personal Data by logging into your Account. For any updates to personal data, you can contact us on support@Yatra Ninja.com . Please contact us if you have questions about your Account information or other Personal Data.

Choices Relating to Communication

Notices, Alerts and Updates from Us:

Google Analytics

Yatra Ninja uses Google Analytics, a third-party web measurement tool.
Google Analytics places a cookie on your computer so that it can recognize your computer if you visit our Sites in the future. This cookie does not collect personal identifying information. Please review the Google Analytics privacy policy for more information. Users who choose to disable Google Analytics will still have full access to the Sites.

Social Media tools and Third Party privacy policies

The Sites offer third party social sharing features which allow Users to share actions and information with other websites, the general public, User community and/or the third-party operating the third-party site. You should consult the respective privacy policies of the third-parties that provide these social sharing features for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.

Can Children Use Our Services?

The Site and Services are not directed to children under the age of 18. We ask all users registering for an account to expressly warrant that they are an adult over 18 years old.
We do not knowingly collect information, including Personal Data, from any individuals under the age of 18. Contact us if you believe that we have mistakenly or unintentionally collected information from an individual under the age of 18. Contact@yatraninja.com

Closing an Account

You can close an account by contacting us at support@Yatra Ninja.com. If you close an account we will mark it in our database as closed but we may keep your account information to deter fraud - This is for instance necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account.
However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement authorities, or as required by law.

Your privacy preferences

  • Account Info: You can update your profile or deactivate your account whenever you wish by logging in and choosing to edit your profile. Even after deactivating your account, certain information may be retained when required by law and to protect Yatra Ninja Users safety.

Changes to this Data Protection Privacy Policy

Yatra Ninja has the discretion to update this Data Protection Privacy Policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Get in touch with us

If you have any questions regarding this Data Protection Privacy Policy then please contact us at contact@yatraninja.com

Safety, trust and respect: -

Any interaction we have with other humans depends on trust, whether we are driving along a motorway or leaving all our valued possessions in a hotel room. Travel tests our capacity to trust others to the max. Being a long way from home, we rely on others to show us the ropes and re-direct us when we get lost.


Yatra Ninja works on trust!

This is equally true for the members (arriving into a completely alien environment) as for inviting a stranger for travel.
Members should be respectful of the travelers’ property and personal space.


Precautions

Having said that it is important not to take unnecessary risks. Do not give out your personal details, e-mail or phone number, until you feel that the contact seems like the kind of person you would be interested in hearing from.
It is also worth investigating your planned destinations beforehand and clue yourself in on any recommended precautionary measures of the place in question, whether this be immunization programs, political trouble-spots, what is considered culturally unacceptable or risky… and places which are considered to be popular hang-outs for pickpockets etc.
If you are travelling alone, especially if you are a woman, you may have to give more consideration to how/where/when you travel.


Being clear about arrangements

In the rare instances that things don’t work out it is usually because the expectations of either party weren’t met due to lack of communication.
It is very important that any arrangements are clear from the outset. Both parties should read through each other‘s profile info (which should be as informative as possible) plus photos, and then make a list of questions/information points relevant to their travel eg:

  • the kind of exchange expected
  • destination set
  • amount to be tendered.

We also advise members not to make fixed travel plans until the companions have confirmed. Also bear in mind that occasionally unforeseen circumstances may mean that a Member has to cancel or postpone a visit. In this case we ask you to let the other party know as soon as possible.
The ability to be flexible helps considerably when you are travelling, or indeed dealing with people who are on the move and frequently revising their plans.
Any arrangement you make is entirely between you and the member. Yatra Ninja just posts the listings and facilitates initial contact between the two parties (Please review our terms and conditions).
If you feel there has been abuse of trust or misconduct on the behalf of either party, this should be reported to Yatra Ninja contact@yatraninja.com